In relationships – whether business, professional or social – we enter with and develop expectations. In the business sphere these are based on what we know of an organisation’s reputation and branding. Our interactions with their representatives, from the front desk to the board room also have influence. Professionally, the organisation’s core values, contract and statement of employment are the foundation for employee/employer expectations. In the social sphere these are based on the local culture of our living environment, friends, family, and our own internal mores. They may be explicit or unrevealed.
When our expectations are not met, it’s tempting to move into rejection mode. But before doing this, spotlight them to see if they are reasonable. In doing business with an organisation we have right to expect them to keep their promises. Once we enter into a contract of employment we have right to expect the employer/employee to maintain those expectations. Is this true for the social sphere? Yes it is. Except when expectations are attempts to manipulate a person for worse, or according to our thinking, for the better.
Our expectations of other people can become burdensome to them, even if rooted in the best of intentions.
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